A number of Maximo applications either directly or indirectly support Maximo Workflow..
Actions
Used to create and manage actions and action groups. Actions are associated with connection lines in a Workflow process and are triggered by the routing that moves a record from one node to another.
Communication Templates
Used to create and manage templates that Maximo uses when generating e-mail messages. Workflow uses communication templates for notifications.
Escalations
Used to create and manage escalation processes. An escalation is a mechanism that can monitor time sensitive records and key performance indicators (KPIs), which can take actions or send notifications when a record reaches a defined escalation point. Workflow can use escalations with task assignments.
Inbox/Assignments Setup
Used to configure the Workflow Inbox that appears on users Start Center.
People
Used to create and manage records for individuals who are listed on Maximo records in any capacity. Workflow uses person records when generating assignments and notifications.
Person Groups
Used to create and manage records for groups of individuals. Workflow uses person group records when generating assignments and notifications.
Roles
Used to create and manage records for roles. All roles resolve to a person, person group, or e-mail address. All Workflow assignments and notifications are made to roles.
Workflow Administration
Used to view and modify assignments and active instances of Workflow processes.
Workflow Designer
Used to create, view, and modify Workflow processes.
Workflow Inbox
Used to view and respond to Workflow assignments. A Workflow process routes assignments to a user’s Inbox.
